Physician Relations

The Physician Relations and Outreach (PRO) team is dedicated to creating an exceptional experience for primary care physicians and other members of a patient’s care team when they work with Boston Children’s Hospital. Whether you are a primary care physician, a referring specialist, or a practice manager, Boston Children's Hospital strives to:

  • be a reliable, collaborative, and indispensable partner in delivering the best quality pediatric care and service to your patients and their families
  • respect your clinical expertise
  • respect your time
  • provide accurate, timely, and comprehensive information about your patient's health
  • maintain a consistent experience for you as a healthcare professional

The Physician Relations and Outreach Team members

Richard Antonelli, MD
Medical Director, Physician Relations and Outreach, and
Medical Director of Clinical Integration, Department of Accountable Care and Clinical Integration




Richard P. Lynch
Director, Physician Relations and Outreach



Kayla Mantegazza, PMP
Manager, Physician Relations and Outreach

Alexandra Lopez
Program Manager, Physician Relations and Outreach

Feedback and concerns

To provide the best possible experience for you and your patients, we need to know how we're doing. If you have feedback about your experience with Boston Children’s Hospital — be it positive or negative — or if we didn’t meet your expectations, please email us at:

Phone: 617-919-3002

We'll work to improve and/or resolve the situation whenever possible. The PRO inbox and voicemail box are monitored Monday to Friday from 8 a.m. to 5 p.m., and the PRO team responds to feedback and concerns within one business day.