Patient Resources | Accommodations

Sleeping at the hospital

Inpatient units

If your child is hospitalized overnight at Boston Children's Hospital, one caregiver can stay with the child in his or her room. Chairs in most patient rooms fold out into cots, and some rooms have beds built into the window alcoves.

There are showers in each patient room for caregivers to use. Lockers and safes may be available where you can secure valuables. The unit provides towels and bed linens.

Intensive care units

There are a limited amount of sleep spaces and several shower facilities available for caregivers of patients in the Medical/Surgical Intensive Care Unit (MICU), Newborn Intensive Care Unit (NICU), and Cardiac Intensive Care Unit (CICU).

Sleep spaces are assigned daily by the unit social worker for caregivers of patients in the ICUs. Once admitted to the intensive care unit, please check in with your unit’s social worker. Caregivers can request a sleep space room in the Hale Family Center for Families. Once assigned, keys and directions to sleep space are distributed by the Hale Family Center for Families staff located in the lobby.

There are showers available in the ICU sleep spaces for caregivers of patients in the ICUs. Caregivers of ICU patients can request access to the showers in the Hale Family Center for Families.

Laundry

There are free, self-service laundry facilities located on the first floor of the Farley Building. Laundry is available for all inpatient families. Caregivers can request a laundry card and detergent at the Hale Family Center for Families.

Sleeping outside of the hospital

Patient Family Housing Program

The Patient Family Housing Program provides affordable accommodations to any family, parent, or guardian of a Boston Children’s Hospital patient that lives beyond 50 miles from the hospital, while their child receives the medical care they need from Boston Children’s. The program offers housing at two main locations: the Devon Nicole House and the Yawkey Family Inn.

The houses feature:

  • communal kitchen
    • The kitchens are available to one family at a time. Once a family is finished preparing their food, we ask that they take it back to their room to eat.
  • private bathrooms
    • Private bathrooms are assigned to individual families but are not attached to the guest rooms, so you would need to exit your room to get to your bathroom.
  • living room areas
  • free Internet access
  • free laundry facilities
  • wheelchair accessibility
  • secured facilities
  • 24-hour staff
    • The office is open every day 8:30 a.m. to 10 p.m., including holidays and weekends. Staff is on site 24 hours a day, but is only available after hours for emergencies.

How can I make a reservation?

Reservations are made between 9 a.m. and 4 p.m. Monday through Friday.

To make a reservation:

If you have any questions about your application and reservation request, call the main office at 617-919-3456.

PLEASE NOTE: Completing the application does not guarantee your reservation. Once your application has been received, you will be contacted by program staff within three business days.

Frequently asked questions

When can I book my reservation?

We book reservations up to four months in advance.

What is the cost to stay?

The rate is $30 per night. If you are staying for up to a week, full payment is expected at check-in. If you are staying for more than a week, your first week’s payment is due at check-in, and the remainder will be billed on a weekly basis.

How long can I stay for?

Length of eligibility is based on appointments. Families are eligible for housing up to one day prior to their appointment and can check out as late as the second morning after. For patients with multiple consecutive days of appointments, the checkout date is based off of the last appointment.

What do I do if I end up needing accommodations for longer than originally anticipated?

Please notify housing staff immediately of any changes in reservation needs. We cannot guarantee reservation extensions, but we will do everything we can to accommodate you.

When do I check in?

Check in for both houses is daily from 2 to 7 p.m. You will need to make other arrangements if you are unable to check in during these times.

When do I check out?

Check out for both houses is at 11 a.m.

How many guests can stay in a room?

Because of Boston Children’s Hospital’s current visitor policy, we are only able to accommodate up to two adult caregivers and the patient. For their safety, no siblings or visitors are able to enter the houses.

Do I need to stay in my room each night?

Yes. Our policy is that an approved guest must stay in the room each night. Due to the high demand for rooms, you must check out if you will not be staying in your room.

Can I request more than one room?

No. We can only offer one room per patient (including the ICU Sleep Spaces) due to high need for affordable accommodations in the area.

Can I have an ICU Sleep Space in the hospital and a room at one of the houses?

No. You may only have one room in either the ICU Sleep Spaces or in the houses.

Are pack and plays and/or cots provided?

Yes. Pack and plays and cots are available upon request.

Are linens and towels provided?

Yes. Linens and towels are provided to each guest.

Can I do laundry?

Yes. Laundry facilities (washer and dryer) are open for all guests to use as needed on a first-come, first-served basis. Guests are responsible for providing their own laundry detergent.

Is there a place to store my food?

Yes. There is a small space (approximately the size of a shoebox) in the pantry, refrigerator, and freezer for you to store food. Additionally, we are now allowing families to store food items in their room, including in the mini fridge previously designated for medications only.

Where can I store my breast milk or medications that need to be refrigerated?

We have breast milk freezers and medication refrigerators for your use. Additionally, there is a mini fridge in your room for refrigerated medications.

Is there a staff member available at all times?

The office is open every day 8:30 a.m. to 10 p.m, including holidays and weekends. Staff is on site 24 hours a day, but is only available after hours for emergencies.

Is there a shuttle to the hospital?

Yes. There is a free, on-demand shuttle between the houses and hospital from 6:15 a.m. to 11 p.m. Monday through Friday. Please call for the shuttle no less than 30 minutes prior to the time you need to be picked up. On holidays, weekends, and overnights (midnight to 5:45 a.m.), a free security escort is available.

Directions and parking

The Devon Nicole House: 21 Autumn Street, 5th Floor, Boston, MA 02215

  • Walking directions: Exit the Main Entrance of the hospital. Turn left onto Longwood Avenue. Proceed straight for about four blocks (cross over Brookline Avenue). Turn left on to Autumn Street. The house is on the fifth floor of 21 Autumn Street (second brick building on your right).
  • Driving directions: Exit the Main Entrance of the hospital. Turn left onto Longwood Avenue. Proceed straight for about four blocks (cross over Brookline Avenue). Turn left on to Riverway and then left onto Autumn Street. The house is on the fifth floor of 21 Autumn Street (first brick building on your left).

The Yawkey Family Inn: 241 Kent Street, Brookline, MA 02446

  • Exit the Main Entrance of the hospital. Turn left onto Longwood Avenue. Proceed straight for about six blocks (cross over Brookline Avenue and the Riverway). Turn left on to Kent Street. The house is number 241. Please use the side entrance.

There is no parking available at either of the houses. To load and unload your luggage, you will need to obtain a 20-minute parking pass.

Long-term parking is available for all Boston Children’s patients and families at the Boston Children’s Garage, across from the hospital’s main entrance. The garage is open 24 hours a day. See additional information on parking at the hospital.

Become a Patient Family Housing Program volunteer

Thank you for your interest in volunteering for the Patient Family Housing Program. Our volunteers are instrumental in helping us achieve our goal of providing a warm and supportive home-like environment for our guests. We depend on our volunteers to assist with daily operations of the Yawkey Family Inn and the Devon Nicole House, as well as to host meals and events for our guests. We house 35 families and encourage our meal, holiday, and food-drive volunteers to donate with our total number of families in mind.

Volunteer opportunities (for individuals and groups)

  • For the safety of families, volunteers, and staff, we are unable to welcome on-site volunteers at this time.
  • Creative groups and activities: Though we cannot host volunteers in the houses at this time, please let us know if you'd be interested in dropping off individual craft or activity bags for the families.
  • Donating a meal for the families: Out of an abundance of caution, we can only accept meals that are prepared and delivered by a caterer or restaurant during this time. We are unable to accept donated home-cooked meals. Potential meal donors are encouraged to call or email us to coordinate a catered meal drop off.
  • Adopt-a-Holiday: Donate a festive holiday meal or host a holiday food drive.
  • Food drives: Sealed pantry items are always appreciated. If you would like to host a food drive for the program, please keep in mind that community meals have been suspended and family units in the houses will not exceed three people.

Depending on your interest, you may be considered a short-term or long-term volunteer.

Long-term volunteers who are making a six-month to one-year commitment must complete an application and orientation with the Office of Volunteer Services at Boston Children’s Hospital, in addition to the application with the Patient Family Housing Program. This process includes the need for CORI and TB/immunizations test.

Short-term volunteers are individuals or groups that would like to donate a meal or host an event, and need to complete the application process with the Patient Family Housing Program only.

If you have any questions about volunteering, please contact Sharon Healey at 617-919-3455.

If you are interested in volunteering, please send a completed application by email to familyhousing@childrens.harvard.edu or by fax to 617-919-3451.

Housing partners

Many local agencies provide free or low-cost accommodations specifically for families whose children are being treated in the Boston area. Please call each agency directly to find out about eligibility criteria and/or to make a reservation.

The Boston House

229 Kent Street
Brookline, MA 02446
617-734-3333

The Boston House: Hope and Healing for Children with Cancer provides low-cost accommodations for families and patients receiving oncology treatment at Boston Children’s Hospital and Dana-Farber/Boston Children’s Cancer and Blood Disorders Center. Patients must be under 21 years old, be receiving treatment for cancer or other life-threatening hematological diseases, and must live more than 30 miles outside of Boston. Rates are $10 a night or $200 a month.

For more information, visit www.thebostonhouse.org.

Compass Furnished Apartments

Greater Boston Metropolitan Area
Phone: 617-849-9568

Our Compass Cares Housing Program is designed to create safe, comfortable, and flexible housing solutions for traveling patients and families. We provide one- and two-bedroom fully furnished apartments, strategically located near treatment facilities. With fully equipped kitchens, parking, in-unit laundry, and more, our apartments are designed to mitigate exposure, create places of respite, provide reduced-touch check-ins and sanitization protocols, and are professionally managed. Price depends on what you need and can be tailored accordingly. Get in touch and meet your dedicated crew member who will be with you every step of the way.

For prices and additional information, visit www.compasscares.org.

Hospitality Homes

P.O. Box 15265
Boston, MA 02115
1-888-595-4678

Hospitality Homes provides temporary housing in volunteer host homes and other donated accommodations for families and friends of patients seeking care at Boston-area medical centers. Since 1983, Hospitality Homes’ unique, home-away-from-home lodging option has provided a caring response as well as relief from emotional and financial challenges for individuals and families. There is a suggested donation of $25 a night for host housing.

For more information, visit www.hosp.org.

Ronald McDonald House Boston Harbor

250 First Avenue, #318
Charlestown, MA 02129
617-398-6458

Ronald McDonald House Boston Harbor provides low-cost accommodations for families and patients receiving treatment at Boston-area hospitals. Patients must be under 21 years old, receiving treatment at a Boston-area hospital, and must live more than 40 miles away from the house. Please contact for rates.

For more information, visit www.rmhbostonharbor.org.

Hotels

Please call for discounted medical rates.

Hotels near Boston Children's Hospital main campus

Hotels near Boston Children's at Waltham

Contact us for more information

For more information on the Patient Family Housing Program or special accommodations, please call 617-919-3456 or email us at familyhousing@childrens.harvard.edu.

For more information on local hotels, inns, and short-term rentals, please call 617-355-4626 or email us at conciergeservices@childrens.harvard.edu.

Patient Family Housing Program
Phone: 617-919-3456
Fax: 617-919-3451
Email: familyhousing@childrens.harvard.edu